Terms & Conditions

By attending an Outklass Fitness class, all participants agree to adhere to the following terms and conditions:

General

•You must complete a health questionnaire before working out, preferably online. If you have any serious health issues you will need written permission from your GP.

•If your health changes at any time during your membership you must inform Outklass Fitness of the details, in writing.

•If this is your first class you must arrive at least 10 minutes before the class starts so that the instructor can check your health questionnaire and you can sign it.

•Classes are not able to be carried over beyond your finish date.

• Once your course/membership has started no refunds will be given.

•Appropriate footwear must be worn at all times.

•Outklass Fitness may occasionally take photographs/video footage for marketing purposes.

•Outklass Fitness reserve the right to cancel or reschedule classes. We will publish these dates on our websites www.outklassfitness.co.uk and make every effort to offer you alternatives.

Indoor

•If the door is locked when you arrive, ring the right hand buzzer  and wait to be let in.

• Please ensure that your shoes are cleaned of mud, dirt and debris before entering the building. Only clean shoes are allowed in the fitness studio.

•The use of sweat towels is obligatory. Towels are available and should be left in the basket provided

•You should ensure that you bring water with you. You can purchase a bottle of water from us for £1.

•Please  arrive at least 5 minutes before the start of your class.

•Chewing gum is not allowed in Outklass Fitness for health and safety reasons. Please dispose of it in the correct bin before attempting to work out.

•Clients with any pre-paid packages may book classes up to one week in advance, via EZFacility.

•A full 24 hours notice is required if you are unable to attend a pre-booked class.

•Failure to attend a pre-booked class without sufficient notice of cancellation will result in full payment and you cannot cancel a re-sheduled class.

•Unattended classes cannot be rescheduled.

•Classes may be rescheduled at least 24 hours before their start time using the online booking system, EZFacility.

Outdoor

•You must ensure that Outklass Fitness have marked you on the register before you start warming up.

•Classes may be cancelled at short notice due to extreme weather conditions. We will update the website with details, and email and/or text all members at least one hour beforehand.
Membership Packages

Four-Week Course (Small Group Personal Training and Bootcamps)

•You have signed up for 4 or 8   classes to be taken over the course of an agreed four-week period.

•Your classes will be pre-booked for the same agreed days and times each week.

•If you wish to terminate your course before training commences then you will be entitled to a full refund, less £25 for administration.

•If you wish to terminate during your first week, you will be entitled to a 50% refund. After the first week, no refunds will be given.

•If you miss three training sessions without prior notice, you will be dismissed as AWOL without possibility of a refund.

Three/Six Months (PT/Group training/circuits)

•You have signed up for three Bootcamp classes per week for three/six calendar months.

•We will pre-book your classes for the same three agreed days and times each week.

One Year (Prepaid – PT, Group Training and Circuit Training)

•You have signed up for unlimited PT, Group Training and Circuit Training for a calendar year.

•Your indoor  classes may be pre-booked permanently for the same three agreed days and times each week.

•On request, other classes may be pre-booked for you for the same day and time over the course of the year.

•Additional classes may be booked using EZFacility.

One Year (Monthly Payment – PT and Group Training)

•You will complete a card authorisation form, giving Outklass fitness the authority to debit your card on a monthly basis.

•You have signed up for unlimited indoor or outdoor  classes for a calendar year.

•If you wish to cancel your agreement you will give three months notice.

•Your indoor or outdoor classes may be pre-booked permanently for the same agreed days and times each week.

•On request, other classes may be pre-booked for you for the same day and time over the course of the year.

•Additional classes may be booked using EZFacility.

One-Off Month (Outdoor Bootcamp or Group Training)

•You have signed up for 4 week Group Training Bootcamp or Group Training classes on either a Monday or Thursday or both.

•Your membership will start when you attend your first class.